Spectrum Gaming Group Conducts Confidential Audits of Casino Operations

24 August 2006

PR Newswire (U.S.)

ATLANTIC CITY, N.J., Aug. 24 /PRNewswire/ -- Spectrum Gaming Group announced the latest addition to its casino-oriented suite of services: confidential casino audits.

The new service, which has already been met with success in different gaming markets, leverages Spectrum's depth of experience in casino operations by conducting anonymous covert interactions with gaming staff. This service supplements Spectrum's consumer-service audits, which already measure customer satisfaction in various critical areas.

Spectrum Vice President Harvey Perkins, with nearly three decades of experience in casino operations in positions ranging from dealer to assistant general manager, oversees the auditing service.

"We offer casino operators a view of their operations through the eyes of a team of experienced professionals," Perkins said. "Qualified Spectrum professionals interact as players with gaming staff members. This vantage point would simply be otherwise unavailable to management."

Spectrum employs a depth of experience in gaming operations and regulation not offered by traditional mystery-shopping programs or other consultants. Spectrum has developed and refined various techniques that would measure, among other things:

    -- Compliance with regulations

    -- Courtesy and professionalism

    -- Adherence to company policy and procedures

    -- Condition and control of gaming equipment

    -- Procedures regarding the evaluation and issuance of player

       complimentaries

"Recently conducted audits at various casinos have revealed unprofessional and unethical employee conduct, player mismanagement and questionable operational practices with respect to compliance, staff integrity and ethics," said Spectrum Managing Director Fredric E. Gushin, a former regulator and Assistant Attorney General in New Jersey. "As with all our services, these confidential audits provide critical gaming knowledge to our clients to help save money, improve operations and ensure compliance with regulations."

Spectrum ( www.spectrumgaming.com ) already deploys experienced accountants and others with operational and regulatory experience to audit internal controls, marketing programs and other areas. It is a world leader in economic and feasibility studies from the Las Vegas Strip to emerging markets in Asia, Latin America and elsewhere. Spectrum's client list includes government agencies from Singapore to Pennsylvania and California, as well as a roster of major Wall Street firms, gaming operators and suppliers.

Spectrum publishes Michael Pollock's Gaming Industry Observer ( www.gamingobserver.com ), which has won four national awards for editorial excellence, the only trade publication serving the casino industry to ever receive such honors. Through its affiliation with Spectrum Oso Asia Ltd, Spectrum maintains offices in Atlantic City, Bangkok, Las Vegas, Macau, Princeton and Tokyo.

SOURCE Spectrum Gaming Group

Michael Pollock, Managing Director, Spectrum Gaming Group, +1-609-272-0900